FAQ

FAQ's

Custom Face Socks

 

Can you print Metallica logo on socks?

No sorry, unless you show us that you hold the Metallica license for Australia and in that case we want to hear from you:)

Are you based in Australia?

  • Yes we are proudly Australian company, based in Ferntree Gully, Melbourne.

How long does it take to receive my order?

  • Your item is printed within 3-5 working days, plus shipping time. During the busy periods like Christmas it could take slightly longer due to Australia Post overload.

What shipping options do you offer?

  • We ship with Australia Post
  • Standard Shipping $9 (3-5 business days from dispatch)
  • Express Shipping  $12 (1-2 business days from dispatch)
  • Time frames above are according to Australia Post website

How to make sure my personalised gift will look the best?

  • We are using the best printing equipment available, however the rule always is, that your product will only look as good as the quality of the photo you provide to us, so please make sure that you attach sharp image with at least 150 dpi resolution. 
  • Straight front shots with full head visible in the image are preferred
  • Please avoid blurry low quality images and screenshots, we are good at what we are doing, however even our magics have its limits:)

 What is the socks sizing?

  • There is a sizing table in each custom face socks product description, same as the below one

 Do you do wholesale or B2B?

  • Yes we do. Please send us your enquiries on hello@theprintcave.com.au to receive a quote